Privacy Policy

This Privacy Policy explains how we handle your personal data to ensure a secure and transparent experience

Last updated: 02 April 2025

This Privacy Policy describes how we collect, use, and protect the personal data of users visiting the website of The Moon On The Lake (hereinafter referred to as "Holiday Rentals"). We are committed to protecting our users' privacy and processing their data in accordance with the General Data Protection Regulation (GDPR - EU Regulation 2016/679).

1. Data Controller

The Moon On The Lake
Address: Via Alle Fontane 40, 22010, Pianello del Lario (CO), Italy
E-mail: info@themoononthelake.com
Phone: +39 375 61 90 196

2. Types of Data Collected

When requesting room availability, we collect the following personal data:

First name
Last name
Email address

3. Purpose of Data Processing

Managing and responding to room availability requests.
Providing information about the B&B's services as requested by the user.
Possibly sending service communications related to the request.

4. Legal Basis for Processing

Performance of a contract or pre-contractual measures (Art. 6(1)(b) GDPR): Data collection is necessary to provide the requested information.
User consent (Art. 6(1)(a) GDPR): For promotional communications or newsletters, subject to explicit consent.

5. Data Processing and Storage

The collected data are processed using electronic and paper-based tools in compliance with adequate security measures to protect them from unauthorized access, loss, or destruction.

Data are stored in a database hosted on a VPS cloud server provided by Aruba.it, located in a data center in Italy.

Data will be retained for a maximum period of 12 months or until a deletion request is made by the user.

6. Data Communication and Transfer

IT service providers managing the website and communications, acting as data processors.
Competent authorities in case of legal obligations.

Data will not be transferred outside the European Union.

7. User Rights

Access their personal data.
Request rectification or deletion of their data.
Object to data processing or request restriction.
Request data portability.
Withdraw consent at any time (if applicable).

8. Cookies and Tracking Tools

This site only uses a technical cookie to store the user's language selection. No analytical or profiling cookies are used. For more details, please refer to our Cookie Policy.

9. Changes to This Policy

We reserve the right to update this policy at any time. Users are encouraged to review it periodically.

For further information, please contact us at legal@themoononthelake.com.